Overview
Crypto transfers are usually irreversible. Verify the address, network, and asset from the active route immediately before sending.
Validate a deposit or receiving address and reduce address-poisoning and clipboard risks.
Crypto transfers are usually irreversible. Verify the address, network, and asset from the active route immediately before sending.
1. Copy the address from the current route receipt or deposit screen. 2. Confirm the destination network and asset match the route. 3. Compare the beginning and end of the pasted address with the source shown by the route. 4. When appropriate, send a small test amount and wait for confirmation before a larger transfer.
Clipboard malware and address poisoning can replace a copied address with a lookalike. Never select an address from transaction history by appearance alone.
Using a stale receipt; Sending an Ethereum address to a non-EVM network; Skipping the final address comparison.
Confirm the official site, selected networks, exact asset, receiving address, current quote, and any wallet prompt before sending or signing.
Save the order ID, receipt URL, source transaction hash, route, amount, networks, and timestamp. Never save or send a seed phrase or private key.
Use the Help Center for general questions or contact support with the order ID and public transaction details for a route-specific issue.