Overview
Wallet safety depends on verifying the site, address, network, and wallet prompt every time. Sasquatch support will never need your recovery phrase or private key.
Practical steps for avoiding phishing, fake support, malicious approvals, and wallet address scams.
Wallet safety depends on verifying the site, address, network, and wallet prompt every time. Sasquatch support will never need your recovery phrase or private key.
1. Use the official Sasquatch site and verify the browser URL before connecting. 2. Reject unexpected prompts and read every transaction or approval request. 3. Never share a seed phrase, private key, or wallet backup with anyone. 4. Review and revoke suspicious token approvals, and contact your wallet provider if a secret was exposed.
If a recovery phrase was entered into a website or sent to another person, treat the wallet as compromised and move assets using a trusted device and wallet workflow.
Trusting support DMs; Signing an unlimited approval without understanding it; Copying a destination address from history.
Confirm the official site, selected networks, exact asset, receiving address, current quote, and any wallet prompt before sending or signing.
Save the order ID, receipt URL, source transaction hash, route, amount, networks, and timestamp. Never save or send a seed phrase or private key.
Use the Help Center for general questions or contact support with the order ID and public transaction details for a route-specific issue.